What is your return policy?
We believe that garment should have a perfect fit. In case of any defects or problems with the size we are ready to make an exchange or return. You have 14 calendar days from the date of delivery of the product for its return.
Please reach out to us via firstname.lastname@example.org and state:
• Reasons of return
• Pictures of product if it’s damaged or faulty
You will have to send your item(s) to the warehouse address in Moscow — we will provide you with one when your return has been authorized. The item(s) must be in original condition with the original packaging and all tags attached. Garments that appear to have been worn, washed, or altered in any way will be refused.
The shipping cost of returning item(s) to the warehouse is not covered or reimbursed by us. The refund is made to your bank account after receiving your order.